News

Introducing our Account Management Team

Adele Button
  • 31 Jul 2017
  • 3 min read

We have been very busy here at Ridgeway expanding our team, by recruiting some fantastic new talent.

With our client base growing, our focus for expansion is all around how we can continue to sustain long-term relationships with our clients. Our team of Account Managers ensure that each of our clients feel continually supported and have one trusted point of contact.  

We are very proud to introduce our three Account Managers, Louise, Charlie and Vicki. They each have their own unique backgrounds with lots of skills and experience to contribute to the team - we are very lucky to have them!

So, now you know what we have been up to, let’s introduce the team.

Account Managers

Louise 

I have been working in Account Management for many years and have experience working in numerous different sectors such as Cyber Security, Technology for Education and Fulfilment. Within my role my main focus is building strong relationships with my clients to ensure that they get the best possible service from the Ridgeway team. 

What I really enjoy about my role is building those relationships and seeing a project through from start to finish. It’s great to join the Ridgeway team and I’m looking forward to welcoming more clients and assisting them achieve their business goals. 

Over the years, outside work,  I have been involved in many different forms of martial arts and I am a 2nd Dan Blackbelt in Kickboxing. These days I favour the less serious pass time of Clubbersise which I find great fun. 

Charlie 

I’ve worked with several digital agencies over the last eight years and love the challenges it brings; no day is ever the same! There’s something really exciting about watching a customer’s digital solution grow and adapt over time. My background is in Digital Project Management and I’ve delivered some of Ridgeways larger projects over the last two and a half years. It’s exciting joining the Account Management Team and expect my Production background to help build and sustain long-term relationships with our clients. 

Outside of work most of my time is spent with my young family, who keep me on my toes! If I’m not running after toddlers you might see me with one of my unhealthy obsessions; drinking gin, attempting a new Jamie Oliver recipe, trying unusual tea, or being glued to my kindle.

Vicki

I’m originally from Uffington, next to the White Horse - so it only seemed fitting that I joined the Ridgeway team! Over the last 10 years, I have worked within marketing and account management. Although, before specialising in ecommerce, I worked across multiple disciplines including design, print, media buying and SEO. What I really love about being an Account Manager is the variety of tasks that come with the role and having the opportunity to work closely with clients to develop their projects, from conception through to delivery.

In my spare time, you will find me reading, cooking, behind a camera or if it’s a sunny day, in a kayak. I hate spiders and my biggest weakness is Battenberg.

Our clients are at the heart of Ridgeway, therefore it’s important to us that we give our clients the best experience and ensure their needs are being met. Louise, Charlie and Vicki form our Accounts Team because they all attain the ability to do just that. They each have a combination of interpersonal and goal-orientated skills to build strong relationships and provide solutions. We are very pleased to have our new Account Management Team and we hope you enjoyed finding out a little bit more about them!

Why not discover more about working with us by taking a look at what some of our clients have to say?

Related articles
from our blog