Are you a motivated individual who could immerse yourself in an engaging role, taking responsibility for the delivery of creative, technically flawless websites and other digital communications?

Meeting room

About the role

Working within an experienced team of ux architects, designers, user interface developers and .Net developers, you will have the opportunity to plan, co-ordinate and lead projects or varying sizes involving the creation of engaging digital solutions for our varied and growing client-base.

Breakout area
UX workshop


  • Provide consultancy expertise throughout all phases of a project
  • Organise and deliver client workshops
  • Manage the commercials, quality and client relationships for the entire project life cycle
  • Build and manage client relationships, ensuring regular communication whilst managing client expectations
  • Ensure all aspects of a project are appropriately scoped and estimated
  • Ensure deliverables of a project are complete and accurate
  • Write statements of work, functional and technical specifications
  • Maintain sales data in internal CRM and invoice systems where relevant
  • Provide estimates of resource requirements and forecast effectively for existing and future projects
  • Monitor project budgets, timesheets and other statistical data
  • For active projects, own, manage and be an active contact for assigned accounts, escalating where necessary to a senior member of the business where needed
  • Act as escalation point for assigned clients for projects, support and systems and seek to ensure smooth operations in all such areas to avoid such escalations where possible
  • Assist when required in the review of the agency’s analysis and response to new briefs or RFPs received from clients or prospective clients
  • Provide regular and accurate reports on opportunity progress
  • Contribute to Ridgeway’s marketing activities through updates on client activity and thought leadership content

Essential skills & experience

  • Commercial experience of working in an Agency environment in either a Digital Project Management role or Producer role
  • Experience of delivering digital solutions
  • Experience of writing clear, commercially sound proposals to be sent to clients
  • Experience of delivering innovative, high quality responsive websites to SEO and accessibility standards
  • Examples of delivering projects to time, budget and quality with exceptional time management and organisational skills
  • Experience of managing a multi-disciplined team to deliver digital projects
  • Experience of delivering projects with project values ranging between £150k and £500k

Further details

  • Salary

    We offer a competitive salary which is subject to skills and experience. Please state your salary requirements upon application.

  • Location

    This is a full time role within our Witney studio in Oxfordshire.

  • Equal opportunities

    We are an equal opportunities employer, and strongly support diversity in our team.

  • No agencies

    We only accept direct applications and request agencies are respectful of this.

Send us your details to apply for this role

Just upload your CV and cover letter to tell us some basic details about yourself, giving us an overview of how your skills and experience fit the role's criteria.

If you have any questions about this role, please contact us and mark your email to the attention of our Recruitment Manager.

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