Senior Delivery Manager

As this exciting role incorporates a mixture of Account Management and Project/Delivery Management, this role would suit someone who has held digital agency Account Manager or Project Manager roles, at a mid to senior level. 

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About the role

You’ll bring your talent to build strong partnerships with a range of exciting high-profile brands, providing efficient management of solution roadmaps and to define and deliver ongoing digital projects to scope, time and budget.

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  • Be responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs
  • Manage several diverse, engaging clients and build strong long-term partnerships with key pro-activity
  • Lead on-site client meetings and provide expertise to shape and communicate client strategies and to drive forward their roadmaps
  • Co-ordinate and lead a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance
  • Diligently control and own the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports
  • Responsible for overall client commercials and identify further opportunities to expedite conversion with internal stakeholders to increase account revenue growth

Skills and Experience

  • You will have significant experience leading medium-large scale projects and/or accounts, with knowledge of digital and search marketing, web development, CMS and/or ecommerce, solution road-mapping, and ongoing reporting via analytics
  • Demonstrable evidence of growing strong and long-term partnerships with clients
  • Recent digital agency experience for several years is essential
  • Great communication skills and confidence liaising with both internal and external stakeholders across varying platforms
  • You should feel comfortable capturing and challenging briefs, articulating requirements to a variety of disciplines, and writing excellent documents including Statements of Work
  • Experience of line management along with leading, energising and mentoring a team

Further details

  • Salary

    This role offers a salary ranging from circa £40-55k, subject to skills and experience. Please state your salary requirements upon application.

  • Location

    Our head office is in Oxfordshire. We welcome UK-wide applicants. We operate hybrid working and value face-to-face collaboration.

  • Equal opportunities

    We are an equal opportunities employer, and strongly support diversity in our team.

  • No agencies

    We only accept direct applications and request agencies are respectful of this.

Send us your details to apply for this role

Just upload your CV and cover letter to tell us some basic details about yourself, giving us an overview of how your skills and experience fit the role's criteria.

If you have any questions about this role, please contact us and mark your email to the attention of our Recruitment Manager.

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