Senior Delivery Manager

Our Senior Delivery Manager role is a key combination of relationship account management and project management underpinned by a deep understanding of digital delivery and performance for a client’s solution.

Responsibilities

• This role would suit someone who has held digital agency Project Manager or Account Manager roles, at a senior or near-senior level
• Manage several diverse, engaging clients and build strong long-term partnerships founded on responsiveness and pro-activity
• Attend and lead on-site client meetings and workshops providing expertise to shape the execution of digital builds, ongoing roadmaps, client strategies and overall agency performance
• Work with an internal team of experts to scope and define projects including solution function and feature additions, and performance driven changes, by thorough documentation
• Multi-disciplined understanding of end-to-end digital delivery and performance of brand sites and ecommerce
• Oversee all aspects of the delivery of projects, change requests, and digital marketing activities
• Be responsible for project planning and scheduling in order to ensure efficient delivery of scope, to time, budget and meet specifically set KPIs
• Recognise and handle project risks, retainers, overall commercial performance, monitor progress and produce status reports both internally and externally

Skills and Experience

• You will have significant experience running medium-large scale projects and/or accounts, with knowledge of web development, CMS and/or ecommerce platforms, solution road-mapping, performance implementation and ongoing monitoring via analytics
• Demonstrable evidence of growing strong and long-term partnerships with clients
• Recent digital agency experience for several years is essential
• Great communication skills and confidence liaising with both internal and external stakeholders across varying platforms
• You should feel comfortable challenging briefs and articulating project requirements to a variety of disciplines
• Experience of line management along with leading, energising and mentoring a team would be beneficial

Further details

• Salary

  We offer a competitive salary which is subject to skills and experience. Please state your salary requirements upon application. We offer a competitive range of benefits in addition.

• Location

  We have two offices, located in Oxfordshire and central London (near Oxford Circus). This role is preferred for London, and is an opportunity to help build and grow the London team. Witney applicants are also welcomed.

• Equal opportunities

  We are an equal opportunities employer, and strongly support diversity in our team.

• No agencies

  We only accept direct applications and request agencies are respectful of this.