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Technical Project Manager.

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We are recruiting for a Technical Project Manager. This exciting role incorporates a combination of Digital Project Management, Product Management and Account Management and would suit someone who has held an equivalent digital agency position, at a mid to senior level.

About this role

The Technical Project Manager leads the end-to-end delivery of transactional and business-critical digital solutions, while maintaining trusted partnerships with our clients.

You’ll be working within a talented multi-disciplinary team who are equally passionate and collaborative. As a Technical Project Manager, you’ll be the main point of contact for your clients and internal team. You’ll be in a pivotal role in leading the successful execution of digital projects, owning both the project governance and overall solution delivery - a curious problem-solver, able to see the big-picture whilst across the details.

Responsibilities

  • Lead and manage all aspects of digital projects, capturing and defining requirements, and delivering complex website builds and smaller enhancement projects
  • Develop and execute comprehensive project plans, efficiently leading the team whilst ensuring adherence to scope, timelines, and budgets while meeting quality standards and KPIs
  • Create and maintain all project documentation, including detailed briefing documents, statements of work, functional specifications, and status reports
  • Leverage extensive digital knowledge and understanding of technical concepts to make informed decisions, manage and mitigate risks, to ensure effective delivery of solutions 
  • Manage and report on project financials, including budget tracking, profitability analysis, and change request processing

Skills and experience

  • Strong understanding of how digital solutions are built at a ‘mechanical’ level (more than functional, yet not necessarily technical), the software development lifecycle, and broader digital aspects such as SEO and hosting principles
  • Experience with eCommerce platforms (BigCommerce) in headless implementations with CMS (Storyblok, Kontent.ai), and/or DXP (Kentico Xperience) platforms is preferred
  • Experience delivering digital projects (ideally 3 years+) using a PM methodology (e.g., SCRUM, or PRINCE2).  Ridgeway has developed and operates a defined project delivery process. You will need to be able to learn and adapt from other structured PM principles
  • Essential experience (3 years+) within a digital agency, preferably design & build, or marketing with design & build (versus campaign or pure marketing focussed)
  • Experience using PM tools such as Jira and Scoro (or similar equivalents such as Synergist, Workbook, Silversoft, ClickUp)
  • A confident and collaborative individual who is passionate about, and dedicated to, delivering high quality outcome-focussed solutions to clients
  • Highly process-driven, strong organisational skills, able to show outstanding attention to detail to ensure consistent quality for both client and internal communication
  • Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders
  • Proud of providing exceptional service and quality, ensuring a happy client
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Further details.

  • Salary

    This role offers a salary ranging from circa £50-68k, subject to skills and experience. Please state your salary requirements upon application.

  • Location

    Our head office is in Witney, Oxfordshire. We welcome UK-based applicants and operate hybrid working. We value face-to-face team collaboration, typically with 2-3 days+ per week in the office, after 4+ days per week during the first 6-12 months subject to role, experience, and location.


  • Equal opportunities

    We are an equal opportunities employer, and strongly support diversity in our team.

  • No agencies

    We only accept direct applications and request agencies are respectful of this.