Accelerate your solution's evolution and level of digital maturity.
Insight, optimisation and feature roadmap.
Reach maximum efficiency
Delivering a great digital solution is only just the start and the first step of your online digital journey. Your dedicated Delivery Manager will support you and guide the solution evolution for strategic growth and digital maturity, with full access also provided to our agency subject experts.
They will bring a wealth of knowledge for iterative data reporting and insight, CRO techniques, marketing automation, UX and SEO performance enhancements, new functions, and feature updates to your solution as your business or user focus shifts.
Flexible ongoing digital expertise.
Shape your solution road map, exploring new requirements for features and functions to be delivered under a separate fixed price statement of work (SoW).
Manage co-ordination of Service Support JIRA tickets and your road map releases.
Extend your advancement with activation of marketing automation and personalisation.
Schedule solution appraisals and SEO (On and Off Page) including technical optimisation.
Reporting and insight
Provide data and reporting (DXP, GA4, Google GTM and Data Studio).
Conduct ongoing account and user journey appraisals, UX reviews and research.
Additional Kentico DXP solution and platform features.
Provide a clear trail with a monthly retainer burndown usage report.
The customer interviews Ridgeway conducted on our behalf were invaluable in shaping the user journey and structure of our new website. We were delighted with Ridgeway's scientific and thorough approach.